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Below you’ll find information to help you understand what’s involved in putting things into storage. This includes the licences your removal company might need, what you can and can’t store, and how to insure your belongings against accidental damage.

What does putting your belongings into storage involve?


Self-storage facilities are normally warehouses divided into smaller units or shipping containers. You pay an ongoing fee to rent the space, and you can access your stuff whenever you like. Some even have 24-hour access. As the name suggests, you’ll be loading and unloading the items yourself, unless you pay someone else to do it for you.

Alternatively, removal companies sometimes have their own storage available if you need to move out of your house before your new home is ready.

They tend to pack everything in large, sealed boxes, and will stay sealed until they’re safely inside your new home. This cuts down on the number of times your belongings are handled, and makes accidental damage less likely. If you think you’ll want access to them while they’re in storage, you might be better off with self-storage instead, and asking the removals company to take your possessions there.

Is there anything I can’t store?

Anything that’s illegal to possess under British law can’t be stored.

Most self-storage facilities won’t allow you to store plants, money or anything flammable like paint. Food can sometimes be prohibited too. If you’re using a removal company’s storage facilities, they’ll have their own policy for what you can and can’t store there before you move into your new home.

How do I prepare fridges and freezers for storage?

If you need to store fridges and freezers, they’ll need to be disconnected, cleaned and dried out ahead of the removal company arriving. If not, you risk leaks and water damage to other items while it’s in storage, not to mention the smell it will cause inside the appliance itself.

The qualifications your removal company needs

Removal companies don’t need any specific qualifications but their drivers will need to have large goods vehicle (LGV) licences.

What is an LGV licence?

An LGV licence states that the driver’s qualified to operate a vehicle under one of the four LGV categories:

  • Category C+E – The driver can operate vehicles with a maximum authorised mass of more than 7.5 tonnes, with trailers heavier than 750 kg.
  • Category C – The driver can operate vehicles including tipper trucks and heavy box trucks.
  • Category C1+E – The driver can operate vehicles between 3.5 and 7.5 tonnes with trailers of 750 kg or more. This might be a large cargo van with a trailer.
  • Category C1 – The driver can operate transit vans and small box trucks. They’re not permitted to tow trailers.

Insurance for putting belongings into storage

Your removal company isn’t legally required to have insurance to store your belongings but it’s a good idea for them to have public liability insurance to cover themselves against accidental injury and damage.

It’s also a good idea for you to have your own insurance to cover your possessions should there be a fire, flooding or theft. The easiest way to do this is to extend your home contents insurance to include objects in storage and in transit as part of a house move. If you already have this included, you’ll normally be given a set number of days that your belongings are covered while in storage. It’s worth checking that number beforehand and looking into additional insurance should your move-in date change and you need to keep your belongings in storage for longer than you originally planned.

Questions you should ask your removal company

  • How long have they been trading for?
  • Are they a member of the British Association of Removers?
  • Do they have public liability insurance and what does this cover?
  • Do they have an LGV licence and what category is it?
  • What can and can’t I put in storage?

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Reviewed by Julie on 5/6/2024

Excellent, efficient job and area was left incredibly clean and tidy at the end. Very good communication throughout the quoting and arranging process. Highly recommended.

Based in Bath, Father's House Carpentry/ Painting & Decorating is a trusted, rated and reliable team of Carpentry specialist.

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Reviewed by trish on 26/7/2025

Some what difficult job done to perfection. Pleasant young man did a brilliant job . Highly delighted.

Benny’s Removals Removals , Transportation , Packing , Storage, National transport We are working in teams of 2 , fully insured and take pride in offering a professional service. Over 4 years experience , offered our service to a high number of businesses , no job is too small. Call us or send a message on Whatsapp for a free quote.

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Reviewed by Simon on 15/4/2025

Visionary Construction Ltd is a reputable and professional company comprising skilled tradesmen dedicated to delivering outstanding outcomes. With over 8 years of experience managing a diverse range of domestic and commercial building, renovation, and conversion projects, we have cultivated a satisfied client base and an impressive portfolio. Our approach combines expertise, innovation, and a meticulous work ethic to ensure the successful and timely completion of each project within the allocated budget. We take on a wide range of projects, consistently delivering impeccable results. Attention to detail is of paramount importance to us, and our personalized service ensures that your needs always take precedence. Prior to commencing any project, we provide a comprehensive overview of the timeline, our approach, and the associated costs. We maintain regular communication to keep you informed of our progress, and we consider a job complete only when you are absolutely delighted with the results. Our services are offered at highly competitive prices, and it is no surprise that our clients consistently recommend us to their family, neighbors, and friends. If you are seeking a team of passionate, reliable, and skilled tradesmen capable of delivering exceptional results at a reasonable price, we encourage you to get in touch with us.

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Reviewed by Sam on 9/8/2025

Parsa and the team were quick to discuss the job and come to do the work. However, there was miscommunication between Parsa and the team member doing the job (eg height of tiles). Furthermore, the reason for the one star review is that the job was poorly executed. Backing board was not used for part of the work, and was not fixed elsewhere. Within three days, edge tiles came off and bowing of countertop tiles was visible. Parsa did not reply to follow up communication. Paid another tiler to redo the job.

No1-painters is the best in industry All professionals workers and the prices can be negotiated we look after our customers if you are happy we are happy too

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Reviewed by Maurizio on 14/11/2024

Waste a time ......

We pride ourselves on being Friendly, Experienced, Professional, Insured and Check a Trade rated With over 20 years roofing experience, offering skilled roofing practices enhanced by City & Guilds Qualifications. HK Roofing Company combines the skills of professional roofing and surveying across the Dorset & Hampshire region. We have a passion to offer you, our clients the very best professional advice when it comes to making sure your home receives the best roofing systems available. Whether its a small repair, a new roof or something in between, we've got you covered. Free quotations on request & we also offer emergency call outs HK Roofing Company Limited cover both the residential and commercial markets with public liability insurance We are proud to offer the following services: • New roofing • Re-Roofing • Roofing Repairs • Slate roof systems • Tiled roof systems • Flat roof systems • Emergency Roofing Repairs • Insurance repairs & quotes • Chimney Repairs • Lead work and flashing • Fascia’s and Guttering We look forward to hearing from you in the near future

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Reviewed by Sue on 9/7/2021

Great fast and efficient company. Would highly recommend.

???? Move with Confidence! Introducing AMckenna removals???? Are you gearing up for a move? Let us take the stress off your shoulders! at Amckenna removals, we specialise in seamless and efficient moving solutions tailored to your needs. Whether you're relocating your home or office, across town or across the country, we've got you covered. Why Choose Us? Professional Expertise: Our team comprises seasoned movers who handle your belongings with care and expertise. From delicate items to heavy furniture, we ensure everything arrives at your new destination safely. Customized Services: We understand that every move is unique. That's why we offer customizable solutions to fit your specific requirements and budget. Whether you need full-service packing or just transportation, we have options for you. Reliability You Can Trust: With years of experience in the industry, we've built a reputation for reliability and trustworthiness. Count on us to arrive on time, handle your belongings with care, and deliver as promised. Competitive Pricing: Moving doesn't have to break the bank. We offer competitive pricing without compromising on quality. Get a free quote today and see how affordable a stress-free move can be. Excellent Customer Service: From your initial inquiry to the final delivery, our dedicated team is here to assist you every step of the way. Have questions or concerns? We're just a phone call away, ready to provide the support you need. Our Services Include: Residential Moves Office Moves Long distance moves Packing and Unpacking Services Furniture Assembly and Disassembly Storage Solutions In addition to our moving services, we also offer: Waste Clearance: Let us handle the mess! Whether it's after a move or a renovation project, we'll clear away unwanted items and debris, leaving your space clean and clutter-free. Garden Waste Clearance: Tackling a garden project? We can help! From green waste to old garden furniture, we'll dispose of it responsibly, so you can enjoy your outdoor space without the hassle. Don't let the hassle of moving overwhelm you. Trust the experts at Amckenna removals to handle every aspect of your relocation with professionalism and care. Contact us today to schedule your move and experience the difference! ????????

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Reviewed by Mellcrest ltd on 20/3/2024

Turned up on time very polite we asked if he wanted help Andrew declined but the guys helped him anyway definitely use Andrew again

Tom Griffiths

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Reviewed by Mark on 21/3/2025

Arrived onsite the morning after posting the job, quoted and completed the work the same day. Quote was incredibly reasonable and work completed exactly as requested and described. Very quick and efficient, everything left clean and tidy. Would recommend.

Here at TJ Hughes landscaping and property maintenance we specialise in transforming your dream garden and house into reality With our new technology we can show you visuals of what your garden can look like right before it’s even been started.. We cover a huge area from Norfolk to London and everywhere in between We provide quality landscaping, from fresh lawns, fencing, decking and patios to full garden redesigns. TJ Hughes are highly dedicated to the landscaping trade, all members here at TJ Hughes ensure that our workmanship is to the highest of qualities. We have also ventured out as a team to property development, things like painting and repairs plastering and brick work Why choose us when there’s many companies out there? Well here at TJ Hughes we are a team built from highly experienced and skilled tradesmen that are trained to work safely and confidently within any work environment. Attention to detail and to have pride within the work throughout ensuring its completed on time to your exceptions and budget. Services TJ Hughes can guarantee : Friendly service Fully insured work Experienced and fully trained team Personal landscape designs Before and aftercare advice Free estimate Fast response Top quality Clean and tidy Don't stop and hesitate, give us an email or ring to book a date for your free estimate

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Reviewed by Andrew on 28/7/2025

Great work and was done quickly. Made everything look naturally part of the existing garden. Thanks.

landscape gardening/property maintenance

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Reviewed by Elaine on 2/8/2025

Keiran and his gang at Smith & Sons are a total disgrace. He demanded full payment upfront (which clearly funded his honeymoon), did the bare minimum, then vanished. No return, no refund, no shame. They’ve taken our money and run – pure theft, in my view. They hide behind multiple business names, which reeks of dishonesty and likely tax dodging. Untrustworthy. Unreliable. Unprofessional. Avoid them like the plague. I wouldn’t let them near a garden with a bargepole.

My name is Arturas and I have a strong passion for building things and I love to make people happy through what I do. I have been doing this job for 10 years, however, I have learned to be a builder from my father since I was younger.

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Reviewed by David on 29/5/2025

Very efficient and friendly. Sorted within minutes. Highly recommended.

Newman plastering.  I am a one man band company, with just myself on the tools This means I have no overheads, so I am able to keep the cost down for my clients, but if needs be I can lay my hands on quality plasterers who share the same skill and passion for the job as me. range of services cover: * skimming plastering * Damproofing * External rendering * Dry lining * Internal rendering * Monocouche scratched renders(k rend) Why choose me? * friendly & reliable service * Many years of experience * Pay attention to health & safety * clean & tidy I have more than 10 years experience in all aspects of the plastering trade, and started learning the art of plastering with my uncle . By the time I was ready to leave school I was already becoming handy with the trowel and had some experience behind me, so I went on to do my apprenticeship and work with various other plasterers gaining more experience and learning my trade on housing sites and various  big commercial jobs, as well as doing the odd domestic and private jobs. What makes me different from most companies? Well, I actually enjoy what I do and love plastering, so you can be sure to get a top job. So now you know a bit about me, feel free to use me for your plastering needs.

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Reviewed by Su on 20/3/2025

Neat, tidy and excellent finish in a small rm

Driveway Paving Patios Paving Tarmacadam driveway Flagging Fencing Stumps removal Steps and pot holes cleaning and sealing driveways turfing and all types of landscaping carried out

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Reviewed by David on 20/11/2024

Had a visit from Miles today who was punctual polite and very helpful. I would have no problems in recommending the guy for any questions regarding any home improvements that you are considering

We are at your disposal to help you with Leo pop construction property maintenance Ltd We arrange tiling works, gardens, paving and other interior paint?ing and exterior jobs .

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Reviewed by Elliot on 22/6/2025

A pretty good job was done, but they charged a lot of money to say they were only onsite for 3.5 hours. They also didn’t re-sand in between the joists as I would have expected.

hello, I am a responsible person, I have more than 10 years of experience in construction, painting and decorating, flooring, tiling, carpentry, plumbing, and more... I do my best to keep the client happy... contact me if you want a good quote for your work! I Regards:ION

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Reviewed by Brian on 16/6/2025

Ion was more than helpful in determining the extent of the job, the right kind of fittings and fixtures to buy and where to obtain them. He was efficient, friendly and attentive. Punctual and very hard working. Definitely a Trader for the future. Thanks for the route to Ion

I'm the owner of the company, with 25 years in the property refurbishment services with multiple qualifications to cover most trades. I just moved locally to the area, so I'm back with rated people to get quality clients.

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Reviewed by Nick on 19/7/2025

Sam came and sorted problem quickly. He fitted a new socket without charge. He was friendly and came when he promised. First class service. Will definitely call Sam again if needed.

Over the past six years, I have dedicated myself to the field of network engineering, gaining extensive knowledge and hands-on experience in the installation of various systems. Specifically, I have been focused on installing CCTV systems throughout the London area, ensuring that homes and businesses are equipped with the necessary security measures to protect their properties. In addition to my work with CCTV, I have also been actively involved in setting up domestic home networks, providing reliable internet connections that meet the demands of modern living. Throughout my time in this industry, I have observed a significant issue: many residential properties are not properly connected, either in terms of their internet capabilities or their CCTV systems. This lack of proper installation can lead to inefficiencies, security vulnerabilities, and overall dissatisfaction for homeowners. It is my goal to leverage my expertise and experience to help you achieve a well-connected property that meets your specific needs. I take great pride in valuing each and every one of my customers, and I am committed to investing the necessary time and effort to design and implement a system that works seamlessly for you. Whether you are looking to install a comprehensive CCTV system or enhance your internet connectivity, I understand that these installations require careful planning and consideration to ensure they fit the unique requirements of your home. With my skills and dedication, I am confident that we can work together to create an effective solution that enhances your property’s security and connectivity.

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Reviewed by Ferdin on 10/7/2025

Dhillon and his team were punctual and true to their word—traits that are increasingly rare these days.I had CCTV cameras, Ethernet ports, and internet access points installed in my house. Dhillon is communicative, extremely patient, and always puts his clients’ needs ahead of his own comfort. He went above and beyond what was required, taking great care with intricate details during the installation.If you’re a fussy client, Dhillon has just the right amount of patience to deal with you. Shared some pics

hi my names Chris. I am a very handy person with things that needs doing around the house. and I charge very fair prices. We cover most areas from roofing, gardening, plastering, some plumbing, painting, almost anything you need do we have you covered so get intouch for a free quote

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Reviewed by James on 21/2/2025

Pink Hippo Tree Surgery is fully qualified in all aspects of Tree Surgery & Arborist with Public Liability & Full Insurance and over 5+ Years of Experience. We specialise in: Tree Felling, Tree Reductions, Pollarding, Stump Removal & Grinding, Hedge Trimming, Garden Clearance, Turfing & General Gardening. Pink Hippo Tree Surgery aims to please and customer satisfaction is our top priority. We are both friendly & charming and hope we will be working with you soon

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Reviewed by Roger on 10/2/2025

Tom and his colleague did a fantastic job removing a very large dead fir tree, with limited space to work with. Very pleased with the outcome. Highly recommended.

As professional landscape gardeners, we can create whatever you require for your garden including patios and paving, driveway installation, garden maintenance. Whatever the scale of the project, we can see it through from conception to completion.

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Reviewed by Hazel on 18/12/2024

Did not turn up to give quote and no contact to rearrange or since. Disappointed as first experience of this site.

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